About Madeleine

As a person centered integrative therapist, I help to support individuals in their personal journey. By exploring emotions and reactions to situations, personal growth can be achieved through awareness. I believe in the power of connection, collaboration and authenticity. I work closely with my clients to understand their unique experiences.

I work with both adults and children with a variety of life challenges such as relationship struggles, grief, stress, anxiety or supporting children through the stresses of everyday life, school and related challenges. I have extensive experience with neurodiversity both personally and professionally and look to also support clients and their families with understanding and compassion.

I take a holistic, client-centered approach and l am open to the individual's needs and hold the utmost respect for my client’s personal stories.

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My Background and Experience

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I qualified in 2014 and have extensive experience working in therapy with both adults, children and adolescents.

I have worked across a wide variety of schools and trusts in both the primary and the secondary school sector. I also have extensive experience working in SEN settings with neuro-diverse and some of the challenges they face in the schooling environment including selective mutism and school refusal.

Qualifications

I am a professional member of the BACP and work within their Code of Ethics.

"You can't stop the waves, but you can learn to surf."

- Jon Kabat-Zinn

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Key Information for Clients

Your privacy and trust are of utmost importance.

All information shared during the sessions will be treated with the highest level of confidentiality and on commencement of therapy we will sign a contract with the details of this. This means that what you talk about in the session will not be shared with anyone without your consent, except in the following circumstances:

  • A legal requirement where there is risk of harm to yourself or to others or if there is a court order (such as in cases of child abuse or neglect).
  • For supervision and training. To ensure that I provide the best possible service, I may discuss your case with a supervisor but your identity will remain anonymous.
  • Emergency Situations. If there is an immediate risk of harm to you or someone else, I may need to breach confidentiality to ensure appropriate action is taken.

Your safety and well-being are paramount. If it becomes clear that there are concerns regarding your safety, or if you disclose any form of abuse or neglect, I have a duty of care to take appropriate action. This may include:

  1. Immediate Action: If there is a risk of harm, I will take immediate steps to address the situation, including contacting relevant support services or authorities to protect you or others involved.
  2. Reporting Safeguarding Concerns: If I have concerns about your welfare or the welfare of others (e.g., children, vulnerable adults), I may be required by law to report these concerns to safeguarding authorities.

  • You have the right to be informed about any limits to confidentiality, and you will be made aware when confidentiality needs to be breached.
  • You have the right to ask questions about confidentiality or safeguarding procedures at any time.
  • You have the right to withdraw consent for information sharing unless it is required for safety or legal reasons.

Sessions cost £70 for 50 minutes and I ask that sessions are paid for 24hours in advance, where I will send out an email or a text to help remind you of this.

I am based in Walton on Thames in Surrey with my home therapy room but I am also happy to offer online sessions.

Each session is 50 minutes long and we would typically meet once a week. Sessions can be held in my private counselling room or online, but your needs and preferences can be agreed once we start working together.

My counselling service is for both adults and children who feel they need support across many different areas such as anxiety and stress, depression, trauma, relationship issues and exploration of personal growth.  I also have experience working with children who are struggling with school and the pressures of the school experience. I have a lot of experience within the school setting to also help parents navigate the education system and can provide parental support both emotionally and practically in this area.

All sessions are confidential, and we will sign a contract at the beginning of our work to set out in detail the terms of confidentiality. In some scenarios, I may be obliged to break confidentiality, and we will discuss this together if this situation occurs.

Testimonials
“

Madeleine has worked with children at our primary school for a number of years. The impact Madeleine has had on the children is truly remarkable.

Her compassionate approach and deep understanding of how art and play can unlock emotions and build confidence, has made a significant difference in the lives of these children.

Through thoughtful guidance, creative expression and a safe, nurturing environment, Madeleine has helped children struggling with emotional needs to find their voices, build resilience and develop a sense of self-worth.

“

Excellent service. Madeleine is approachable and friendly, always prepared to be sensitive, kind, and highly professional, a lovely balance.

She is knowledgeable, experienced, intuitive, and sensitive. She responds and tailors the work so it's effective and personal, highly recommend.

Contact Me

If you are interested in booking a session, or want to find out more, please get in touch via the form or email.

I aim to respond to all enquiries within 24 hours.

General Enquiries

madeleine@madeleinewilliamscounselling.co.uk

Location

Walton on Thames, Surrey